If you have a bug please use the following template to provide us the most information on what the issue may be. Please use the Prefix when submitting the following Support Ticket. Support Ticket Template Our staff team will do our best to support in a prompt turn around. You may see the following Prefixes reflect just what the status of your support ticket is. The HELP REQUEST Prefix is for a raising a support question when you cannot find some functionality of the site and need some assistance.